Please allow 48 business hours for refills, for local pharmacies, we will fill medications up to 4 days prior to its due date.
If you have refills remaining on your medication, call your pharmacy. This is the most efficient way to get your refill.
If you have no refills remaining, you can contact your pharmacy or the office.
If your pharmacy states they have not heard from us within 24 business hours, please contact the office, we do not want you to go without your medication and there may have been a miscommunication.
If you use a mail order pharmacy, it can take up to a month to get your first supply of medication, and 2 weeks for refills.
For controlled substances, like pain medications (Vicodin), or ADD medications (Ritalin), these prescriptions need to be picked up during regular office hours. Again we prefer 48 hours’ notice and will write RX these prescriptions up to 4 days in advance.
Dr. Ritchie is out of the office on Tuesdays and Dr. Kershisnik is out of the office on Thursday. It is not uncommon for them to leave early in the afternoon for house calls or to visit patients in the hospital. We do not want you to be stuck without your medication. This is why we ask for 48 hours’ notice.